I have been dealing with them for about three years without any problems. Items I have returned, like shirts too small, have been refunded or exchanged for the proper size with little or no hassel. I have ordered ammo from them, tools, shoes, auto excessories, yard items, shooting supplies like cleaning patches, CLP, etc. I have purchased name brand items like Danner hiking shoes at 40% less than I could get them elsewhere. So far, it has been a pleasant and money saving relationship.