Hello everyone, I have a bit of an issue related to the company I tested with for my CCW Permit Requirement.
Here's my question (and perhaps it's better suited for one of the other sub-forums - I'm not sure?):
Because I had already owned/been handling a pistol for over a year, and based-on my years of experience with shotguns/rifles, I decided to go with the "online course", back in January of this year, to obtain the requisite safety certification required in VA. To the best of my knowledge, the only company offering it here is one named; "The Concealed Carry Institute".
In the past couple weeks, I have TWICE received emails from this company stating that they received a "Password Change Request" from me, and that m password had in fact been "Reset". I have never (not once) requested ANYTHING from these folks/this company (aside from the original contact with them and taking of the test).
The first time I got this series of emails from them, I not only immediately emailed them, I also immediately called them. The gentleman politely took my info., said he would "certainly look into it", and...well, that was the last I heard. I DID send them another email shortly thereafter, to notify them that I was still able to get into the site with the same credentials I had originally registered with, so, I didn't see any "major" problem with the occurrence. However todays "breach" is a different story. I can NOT login/sign-in. I emailed them, thinking they would sit-up and take notice quickly this time, but it's been about eight hours now and I've heard nothing back from them. I understand it's a Saturday/weekend, but this is beginning to seem serious to me.
I'm hoping someone here would have a suggestion on how I might proceed from this point, please...?
Thanks in advance,
GConn
Here's my question (and perhaps it's better suited for one of the other sub-forums - I'm not sure?):
Because I had already owned/been handling a pistol for over a year, and based-on my years of experience with shotguns/rifles, I decided to go with the "online course", back in January of this year, to obtain the requisite safety certification required in VA. To the best of my knowledge, the only company offering it here is one named; "The Concealed Carry Institute".
In the past couple weeks, I have TWICE received emails from this company stating that they received a "Password Change Request" from me, and that m password had in fact been "Reset". I have never (not once) requested ANYTHING from these folks/this company (aside from the original contact with them and taking of the test).
The first time I got this series of emails from them, I not only immediately emailed them, I also immediately called them. The gentleman politely took my info., said he would "certainly look into it", and...well, that was the last I heard. I DID send them another email shortly thereafter, to notify them that I was still able to get into the site with the same credentials I had originally registered with, so, I didn't see any "major" problem with the occurrence. However todays "breach" is a different story. I can NOT login/sign-in. I emailed them, thinking they would sit-up and take notice quickly this time, but it's been about eight hours now and I've heard nothing back from them. I understand it's a Saturday/weekend, but this is beginning to seem serious to me.
I'm hoping someone here would have a suggestion on how I might proceed from this point, please...?
Thanks in advance,
GConn
