I just completed a test to see what company did best, I called Taurus and Ruger, told them I sent a mag back for repair and that I have not received it. Ruger told me that it was not their problem and that I was basically SOL, Taurus sent me two mags to make a happy customer. I had never sent any mags back for repair. Ruger told me that if they lost it and had no record of it that was my problem. Taurus sent me mags out without question. I called and told them that I had made a mistake and never sent in the mags and I now wanted to pay for the mags the sent, and that I would post this customer service around the net. They told me that they just want happy customers and to just keep the mags. Ruger was going to stick it to me. Screw Ruger, I will only buy if I really like the gun and get a heck of a deal, their customer service was horrible.
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I don't consider this a valid test. Basically it sounds like you lied to both companies and Ruger figured out you were being dishonest and Taurus did not. I don't blame a company for not being a doormat. I'm honest with them and I expect them to be honest with me. That's all you can ask. So far Ruger has passed this test.
I have sent a weapon back to Ruger for warranty work. Got it back in 17 days including three weekends (took it to the depot on a Friday, it came back on a Monday). The only problem was, with the hours I work, I had to pick it up at the UPS depot since no one was ever home to sign for it.
I like Ruger but am not a Ruger apologist. The gun should have never had to go back but it did and they did the best they could to take care of me. All you can ask at that point.
I just completed a test to see what company did best, I called Taurus and Ruger, told them I sent a mag back for repair and that I have not received it.....
Ruger did not say they did not get the mag, they said that it was not logged in and that if it did not get logged in they could not do anything about it. They blew me off as they did with the real problem of the bad designed p97. By your last comment you sound like you are a racist and this is the reason that you do not like Taurus. Hmmmm, maybe you would not like Ruger if you knew that they had Hispanic or blacks building them. LOL If they could just come up with an gun built in America by real [fat old white dudes] Americans, right scoter? The fact is I had a third problem with the finish on a Ruger being poorly done and the blue faded on the slide. I sent it back and they reblued it but wanted to charge me 80$, I threw up a complaint and they finaly gave in saying that since it was a poor blue job in the beginning they would pay for it. Ya right after I threw a bitch. Great company, they screw it up and charge you for it. Hey if you like to get it up the rear and no reach around, that’s your thing, as for me, I will buy what works for the best price, right now Ruger ain’t it baby. But if you want to buy a POS with Ruger stamped on it, its your money and a you know what they say about a fool and his $:laugh:
Ruger did replace it but I had to pay for it, they did not do it as customer service. I have had many different problems with many different guns. I sold 45000$ worth of guns last year, how much did you buy and sell? Taurus has been fair in replacing items that do not work and in a timely way. S&W has also been fair, so has Beretta and Glock. Colt and Ruger are the two that has not been very good on customer service.Dear "edteach"
I went back and looked at all 10 of your posts on this thread. Your stories seem to keep changing. Your magazine story started out by saying that you complained to Taurus about the gun "not having a second strike" and they sent you a mag for free. In a later post you say that you called both Ruger and Taurus to complain about the mags and Taurus sent you ONE mag for free. Then later on you claim you conducted an experiment and that Taurus sent you TWO mags for free. Make up your mind, ed.
Also, early in the thread you say you had a problem with your Ruger p97 slide coming off and that Ruger replaced it after you called them. Yet later in the thread you mention the same problem and say you "got nothing" from Ruger. Again Ed, which is it?? Did they fix the problem like you said in the early post or did they blow you off like you said in the later post??
In one of your early posts you say you "have nothing against Ruger" but by your last post you're ranting and raving against how terrible they are. I could go on with other discrepencies and contradictions in your posts but I think I've made my point.
You're just making this up as you go along, aren't you Ed??
I'm new to this site.
However, over the past couple of days, reading the most popular posts from the main page, I find a good bit of hostility between members.
Is it like that all over this site?
I'm just wondering if it's worth staying. There is alot of good information to be found here, but I'm not sure it's worth having to wade through all of the bickering.
You would think we as 2nd amendment types, would stick together. Agree to disagree but don't get so hyper.
Am I off base here?
Thanks, and Hi to all.
Ruger did replace it but I had to pay for it, they did not do it as customer service.
I think you are protesting to much, and seem to want to push the idea that Ruger is somehow this great American company that can't be beat.
You remind me of the guy who kept telling me that he was an expert on guns.......
Here are a few snippets from Ed's last post I'd like to address:
First, when you said Ruger replaced the slide, you mentioned nothing about having to pay for it. Making more stuff up are you?? As I mentioned before, when referring to this problem in later posts you claim that you "got nothing" from Ruger and that they "blew you off". Please explain these contradictions, Ed. I asked you to do that before but you seemed to have chosen not too.
Secondly, I don't think Ruger is infallible....just that they're better than Taurus. That's my own personal experience as well as others I know. Again, you're putting words in my mouth just to fit you rather weak and dubious argument.
Thirdly, I have never claimed to be an expert on guns or even close. I've used phrases like "solid but unpectacular" and "nothing special" to describe my abilities with firearms. I AM however, an expert when it comes to my own experiences, and that's what I'm basing my opinion on, not some concocted story that keeps changing as you have done.
I currently own 10 firearms. 2 are Rugers. The other 8 are from 7 different manufacturers. I'm hardly a slave to Ruger as you'd like to think. Your earlier personal attacks on me (calling me a racist, questioning my sexuality, implying that I'm a fool for buying a Ruger) are a clear sign that you find it difficult to support you point of view and have resorted to childish tactics in an effort to "win". Well my friend, it seems you've brought a pea shooter to an artillery duel.
LOL Really? I think you think more of your own opinion than is warranted but thats your right. LOL. I sold over 50 guns last year out of my private collection and rid myself of 2 safes. I am down to one and have sold off several thousand rounds of ammo due to people paying more than reasonable prices.
As far as your personal attacks they mean less than nothing to me. I know what a Taurus is and I am not a Taurus first and formost fan. They make a good gun for the most part and have no more or less problems on avg. than Ruger or other manufactures.
I am a Smith, Colt, Walther man for collecting. My 99% Colt 1943 I purchased from the wife of a Col. who passed on is my most prized gun, the Sharps 1863 New Model I sold was a prize but I am sick of safe queens and needed to sell a few off. I have currently only two Tarurus the 709 and the TCP, both good guns.
I think you are taken with your whit that is more hyperbole than reality. LOL. Enjoy your Rugers, I enjoy mine. I sold a Colt Anaconda and kept the Ruger Redhawk because I could get 1100 out of the Colt and only 375 out of the Ruger, the value for shooting was with the Ruger, the collector value is never with a Ruger. A few of the old models go for a bit more, but I would not pay it. Ruger will not be collectabel to me for 100 years. See ya scooter.
Well Ed, once again you have dodged my question asking for you to explain your constantly changing stories. Not a surprise. Your silence on this matter speaks volumes. Your stories with regards to Ruger's and Taurus' customer service are about as believable as my story about the Brazilian hit men. At least mine was obviously satire. Yours......well let's just say you should go back and read what you've previously posted before you decide to get "creative" with your claims.
In spite of what you say I have never leveled any personal attacks against you or any other Taurus owner for owning one of their guns. Go back and look....I actually encouraged you to stick with what you like and go with what you know. I have only criticized the company and its products. Never anyone for buying a Taurus.
You on the other hand spew personal insults left and right. You've degraded yourself with your sophmoric put-downs and childish rhetoric. Feel free to have the last word. Although I've enjoyed shredding your claims I feel as though this tet-a-tet has run it's course. Best of luck to you and enjoy all your firearms.
USA Carry members have spoken!
On the "Concealed Carry Discussion" in the thread "What's The Most Popular Concealed Carry Handgun on USA Carry", the LCP was far more popular than the TCP. The score:
Ruger LCP - 29 votes
Taurus TCP - 2 votes
Kind of like "Ask the Audience" on Who Wants to be a Millionaire :laugh:
The LCP by itself had far more votes than all the Tauruses combined (29-19). The Ruger finished 2nd overall to the Colt 1911 (35 votes).
USA Carry members have spoken!
On the "Concealed Carry Discussion" in the thread "What's The Most Popular Concealed Carry Handgun on USA Carry", the LCP was far more popular than the TCP. The score:
Ruger LCP - 29 votes
Taurus TCP - 2 votes
Kind of like "Ask the Audience" on Who Wants to be a Millionaire :laugh:
The LCP by itself had far more votes than all the Tauruses combined (29-19). The Ruger finished 2nd overall to the Colt 1911 (35 votes).
I think your voteing quotes are a bit off, and if the TCP had came out almost 2 years ahead of the LCP it would have done better in the poll, personaly I have had both, and in my opinion, the LCP I had was a real POS, I also own other Rugers which are great guns, but that LCP we had was JUNK, with FTF, FTE, and a trigger pull that seemed to be as long as the gun itself:angry:
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