Wow, there's a lot of negative stuff in that link. I've never purchased a firearm there and I've only been in the store twice. I was there last weekend and purchased 2 magazines for my brothers Glock 19 and ordered a Galco ankle rig for my Kahr CW-9. They treated me fine.
I did notice a couple of odd things. One was that they wanted to see my Nevada drivers license before they would let me buy the Glock mags. They said that a lot of people from Kalifornia come over and try to buy them. Also, there were 2 elderly women quizzing a salesman on revolvers for personal defense. He was very patient and helpful and he showed them a lot of models. Every one of them was a S&W and he told them that they were far better than any other brand, including Ruger ( I disagree. Equal maybe, but not better ). He was also helpful with recommending some training classes for the ladies.