What is the best way to package it up?
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Glock 36 - .45. Have fun finding one!Just bought the XDs 9mm and less than 100 rnds thru it when I became aware of the recall. Printed FedEx shipping label from Springfield recall site and will ship it Tuesday. That means 'old reliable' (my Glock 19) will be by my side. Bought the XDs because of the size. I've been saying for years that if Glock came out with a single stack such as the XDs or M&P Shield, they would dominate that market as well. Just sayin'.
The XD-S upgrade process is scheduled to start in the middle of September. Although we are unable to quote an exact time frame in which your pistol will be returned to you, please know that it is Springfield Armory’s highest priority to complete this process as quickly as possible. We appreciate your patience and support!
[h=4]This information applies only to XD-S™ pistols in the serial number ranges below[/h]Springfield 3.3 XD-S™ 9mm pistols - serial numbers between XS900000 and XS938700
Springfield 3.3 XD-S™ .45ACP pistols - serial numbers between XS500000 and XS686300
This Springfield XD-S™ Recall FAQ will be updated every Friday through the recall process. Please check back for updates.
We understand that our voluntary safety recall has made it inconvenient for you to be without your pistol, and we sincerely apologize for that. We also understand your frustration with our lack of follow-up communication to this point and we are committing to you now that we will provide regular updates going forward.
We originally estimated a 30-day turn-around time, but it has unfortunately taken longer to develop and identify an upgrade solution. Please know that we are continuing to test potential upgrade solutions at this time and we have been doing so since we became aware of this issue. This testing is nearing completion and we will post any new updates as soon as we have identified a final upgrade solution. We will post our next update no later than Friday, October 4, and we will communicate immediately if a final solution is identified prior to that date. We wish that we could provide you with a specific return date at this time, but we are unfortunately unable to do so. Upgrades will be completed on a "first come / first served" basis.
[h=4]Why it's taking so long:[/h]We pledge to you that we are working as fast as we can, and have greatly increased our staff and number of shifts to ensure that we are leveraging every hour in the day.
We understand that our decision to announce a voluntary safety recall without a final solution in place has caused confusion and frustration. We sincerely apologize for that inconvenience. However, your safety is, and always has been, our paramount concern. And that is why we decided to issue the voluntary safety recall before we had a guaranteed upgrade solution in place.
Our decision not to wait was based on putting you, our customer, first. Some companies build in several weeks of lead time before announcing their recalls. But, we didn't feel that was the most responsible approach in this case since our priority is your safety.
Please know that we are committed to resolving this matter as quickly as possible and we are committed to ensuring that you will be very pleased with your upgraded 3.3 XD-S™. As a reminder, do not use your 3.3 XD-S™ until the upgrade has been performed.
Good news! I hope to get my .45 back before late November training academy date. I need to get some range time in before the trip.They began shipping upgraded pistols back on Fri, 10/19/13.
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