I bought the HD version of the P238 in April of this year; I liked the looks, the stainless and the SIGLITE Nite Sights. I handled the Ruger, Taurus and Kahr 380’s and just liked the feel of the SIG better. At the range, the P238 was very accurate. But right from the beginning I had FTE’s on almost every mag and the slide would often not lock open. (This has been discussed ad nauseam.) I waited until I had fired 200 rounds through it (50 rounds of PMC and 150 rounds of 102gr Remington Golden Sabers) before calling SIG and explaining the problems I was encountering. They emailed me a UPS overnight prepaid shipping label along with mailing instructions. I dropped it off at UPS on June 24th. Today, July 29th, I was packing my range bag and about to head out the door when the FedEx truck showed up with my SIG. Perfect timing. I added 108 rounds of 380 (enough for 18 mags) to the range bag. The P238 fired all of them flawlessly. WOOT! No FTE’s and the slide locked back at the end of every mag. The Gunsmith’s comments: Replaced slide – Upgraded extractor. Adjusted barrel. Function checked and test fired with no malfunctions.
SIG customer service added a letter thanking me for my patience and including a 20% off coupon for any SIG SAUER accessory purchased directly from SIG.
One last thing: I sent the firearm to them dirty as requested. I included 1 mag with the firearm. It came back with 2. I now have 5 mags.