I usually buy my guns from the gunshows, but I've also had good luck with GunBroker.com, both buying and selling. I also have good luck at Butch's Guns here in Seattle. They're a bit gruff until after you've been there a few times and get to know you, and then they're a fine bunch to work with. I also had this experience a couple of days ago at while attempting to buy a Mossberg 500, 20"bbl, 8-shot gun that was on sale for $299.99:
I went to the Big 5 Sporting Goods store in Ballard on Leary Way to look at a Mossberg shotgun that is on sale this week. After looking at the display model, I told the clerk that I wanted to buy one. I won't bore you with the customer service issues that arose during the 65 minutes (!) I was in the store, but suffice it to say, I walked out without buying a shotgun! After filling out the Form 4473 (new version, and I'm still not Hispanic), the young lady was told by a coworker not to forget the "questions". Well, those questions are what has prompted me to contact you. The first question was, "are you buying this for yourself or someone else?" I indicated to the clerk the first check box on the 4473, which asked for that very information, and indicated my response to that question. Then came the zinger, "what are you going to use this gun for?" The next loud noise was my lower jaw striking the glass counter top. I looked at her and told her that "it was none of her business", and in fact may be illegal for her to ask. Her reply was that it was "store policy" to ask those particular questions. I asked her to bring the manager over and I would tell him the same thing. I never got to ask a manager. At approximately minute 50 of my visit, I was told that the NICS check was a "proceed", at which time she began to fill out an internal form for removing the gun from their locker. I noticed that she was copying the serial number from the display gun onto the form. I asked her if the display gun was the only one they had in the store, to which she replied "no, we have more in the back, but all the serial numbers are the same". After 15 minutes more, and still no shotgun, I left in disgust telling her coworker that I was leaving and that it shouldn't take an hour to buy a shotgun.
As one might guess, I'll NOT be buying anything else from Big 5!