What do you want/need?..... opinions needed!....

STOGIE

New member
I've been givin a kind of assignment and I'm turning to you guys for your opinions... in a kind of brainstorming kinda thread....

What would you like to see offered by your local Gun Shop that they don't offer already?
...and/or...
What kind of services does your favorite gun shop offer that you haven't seen at any other shops around?

and any other service ideas that you think would help in boosting business?

Thanks in advance!
 
Customer service is key. Getting valid answers to questions and getting good advice and real working knowledge is important. I keep going back to the same places for those reasons.

My local dealer and his wife both know me by name and I like that. They have great deals and will be price competitive if I come to them with a better price.

Having gear there to try and test is a plus. I know from experience that it's costly to have every type of gadget on hand so that's not the most important, but still ranks in the top 10...

I'll give this more thought... Good Luck...
 
I'd like to see of course more products; accessories, ammo, guns of all kinds (but that goes without saying), Basic gunsmith classes for the beginners, IDPA, IPSC & USPSA training sessions, self defense scenario lessons, maybe an outreach and education classes for children and parents together and promoting the NRA in a family atmosphere, Question & answer sessions with local, state, and National representatives, an intranet keyosk for customers to surf the shop's website for orders/ideas to free up some of the staff for face to face service.
 
Higher demand should equal lower prices, NOT higher.

I personally think we've all been getting ripped off by the manufacturers and many of the retailers.
 
A really good gunsmith. It seems to me that finding a quality gunsmith is getting harder and harder.
 
A really good gunsmith. It seems to me that finding a quality gunsmith is getting harder and harder.

Good usually comes with a high price when you do find one. I got the quotes for the trigger work for my M&P and decided to take on the risk and do it myself. I managed to do a very good job for no added cost other than my time.

Prices are getting out of hand in some cases. Gun sales have been on the increase.
 
My local dealer and his wife both know me by name and I like that

+1

Also something that the local shop does here, is about once every couple of months the people from the shop team up with the local PD and they put on a general firearms safety class. During the morning they go over different types of weapons, general familiarization, safety, handling... Then they provide lunch. After lunch, they take the students to the range, and let them test out a bunch of different weapons. All the while being watched by coaches, who give them pointers and help them overcome any fears...

Oh and did I mention this was all FREE!!
 
1 thing...humility

I have been in a lot of shops where the staff/owners were arrogant towards customers who knew nearly zip about guns and as a result lost a sale. I would like to see some humility towards the housewife who wants to get her first peashooter or the guy who just turned 21 and grew up in a gun free house but wants to learn and to experience the gun culture of America!
 
I'm a very short female & there is NO WAY I can go the range alone! The clips you hang your target are to high for us short people! I don't think it would be smart or safe to use a chair to climb on to put it up.(Always a chance of a fall) Asking other in there is not right either.They came to shoot not be bugged by another for help!
Plus I've see frist hand how hard it is for someone in a Wheel Chair try to go in to shoot also! Most don't want to bother others so they need a friend to tag along!
This worrys me because I'm on crutches from time to time. Who knows I could be in a wheel chair some day.
I enjoy shooting & love going with my hubby but it would be nice some time to go alone!
 
ALL OF YOUR PAGE YWOS ARE BELONG TO ME!

AR accessories are always popular.
A qualified and competant 'smith to hang said parts is also valuable.




IDPA targets. I like these at all ranges with all guns.
 
Several shops here in St. Louis - at one time or another I've been to them all. (We all know about the Cabelas and/or Bass Pro type shops so I won't address that here).
I wish I could combine the best aspects of 2 of my local "Mom & Pops" while eliminating the not-so-good aspects of the others. Some issues all shops seem to have:
1. Friendly and Knowlegable is key - we have one (rather new) shop here where the staff is somewhat "know-it-all arrogant." They won't get any of my money. Most other shops here don't have that "I am the Top Dog in the Gun Culture" mentality.
2. Variety of product is a good thing - I know it's impossible to stock every thing for ever customer. But all shops here tend to have the same stuff in stock - Glocks, Sigs, Taurus. There are other brands out there. Everything seems to be out of the latest issue of Guns & Ammo.
3. Prices - you are a business, I expect you to make a profit. But don't you think you could do a little better than 10% off MSRP? Give me a break! Ever hear of Supply & Demand? There's a reason why the counter at Cabelas is always crowded.

On the plus side - I have two favorites in town that I would like to combine:
One is the friendliest place you would ever want to go to - it's like going into Floyd's Barber Shop with guns; they even serve lunch every day! But their prices are pretty high.
The other favorite has very competitive prices (even on special orders) but it is not as laid-back and fun.

Just my two-cents...
 
3. Prices - you are a business, I expect you to make a profit. But don't you think you could do a little better than 10% off MSRP? Give me a break! Ever hear of Supply & Demand? There's a reason why the counter at Cabelas is always crowded.
I don't know where people are getting their information...... but most of the local gun shops (not Gander Mtn, BassPro, etc) only can afford to mark the prices up 10% over their cost on each gun..... I haven't seen prices in a shop that are 10% below MSRP in a very, very long time..... most shops gain their profit margins from accessory sales... sights, scopes, hoslters, etc....

I just bought a new S&W 610 - 4" from a local shop for $840 out the door. S&W's MSRP on the Model 610 is listed at $1043.... I also bought my MP-15A at a shop on the other side of the state for $915 when S&W has the MSRP listed at $1454....

Check your local shops and then go to the manufacturer's site and compare the prices.... I think you'll be suprised!
 
First, to address the OP... One problem that I see with the local shops in my area is that they are all geared toward hunting. Sure they do have a handful of the most common hand guns, but when it comes to long guns, it's deer rifles and turkey shotguns. I'm actually toying with the idea of opening my own shop that specializes in military style and home defense weapons.

Another problem is that these shops do not have a range on the premises. I'm sure that most folks here would agree that trying out a few different models before choosing one is very important.

One last thing, I agree that classes/ courses would be a great idea. Consider how many new CCWs have been issued, plus how many additional courses people are taking lately. Imagine all those people having just completed a course maybe having a little time to kill afterwards, so they browse around your store for a while.

Of course it goes without saying that if you can stockpile enough ammo to survive a rush like we just had this past year, you would be the hero of every gun owner in town.:biggrin:
3. Prices - you are a business, I expect you to make a profit. But don't you think you could do a little better than 10% off MSRP? Give me a break! Ever hear of Supply & Demand? There's a reason why the counter at Cabelas is always crowded.
Two questions...
1: What is your understanding of supply and demand? The way I understand it, as demand increases or supply decreases, the price goes up. Why would anyone lower the price of something that is in such high demand?

2: Are you telling me that Cabelas gets so much business because of their prices? I'll grant you that I have only been in a handful of local gun shops, but as far as new merchandise, they were ALL cheaper than Cabelas. The ONLY time I would buy a new gun from Cabelas is once I have enough Cabelas points and giftcards saved up. However, I do stop in from time to time to check out their used stuff. The 8 racks of used long guns always has a bigger crowd than the cases of new handguns. Plus they have tons of ammo, accessories and other gear, also priced rather high. So yes they do draw a large crowd, but I think it has more to do with their expansive inventory than it does their prices.
 
Okay I guess some may think my comment was off target.. We have some gunshops in our area that have Gun Ranges at their site! So thats why I made my comments! Sorry if it seemed werid. We actually have 4 places that do & another who is building one with his new Gun Store! :pleasantry:
 
We need more stores where the staff DOES NOT talk down to most every customer, tell women they all need a little pink gun, tell everyone to buy a 12 ga. 'cause you don't have to aim, etc.
I had a pimple-faced kid in 1 store tell me not long ago that I had no business looking at an auto pistol for cc! He was wrong, but even if he had been right, do you think his approach was good for business? I can assure you that the Kahr I wanted to look at still sits in that dealer's case. I bought one 20 minutes down the road.
The industry needs less machismo / male bravado poured all over it (that statement coming from a 240 lb redneck) . I've been around firearms my whole life, an avid shooter for 20+ years, and there's lots I don't know. I don't like asking a question and being treated as if I'm stupid for not knowing the answer.
 

New Threads

Members online

No members online now.

Forum statistics

Threads
49,523
Messages
610,661
Members
74,992
Latest member
RedDotArmsTraining
Back
Top