It should only take a few days. It happened to me 4 years ago. They had a typo and I called them. They said to send back the bad one and they would send me a new one. I ended up with 2 because they sent one out the day I called, and then sent another one out when they received the bad one back!Exactly 1 month later, got it in the mail. Has a typo in my name though. Not good. I hope when I notify them of that, that they don't take it away and make me wait another month.