Tennessee application run-around

[r6602-mogas]

I was wondering how many people are getting the run around by the state on their applications? I finally applied for mine in middle November of 2009 (I put it off as long as I could because I have CDLs) and called about it on January 14, 2010 to find out that they had lost the application. I had to fax in my copy and they said all was well. On January 23 I got a letter that was dated January 26 that said they had not received my paperwork and I was to reapply. I called them first thing Monday morning and I was told the same thing. They had lost my paperwork and I was to reapply and shell out the money again. After much yelling I found out that I had been approved on December 16, 2009. I was also told that the 90 day thing does not apply to them and I was told that it takes three weeks for them to receive a fax so the first lady that I spoke to was obviously lying to me when she said she had received the fax of my copy. I have dealt with the Tennessee Department of Safety and Department of Revenue for years in my trucking business and all of this is standard procedure for them.

 

[yogi01]

I have had my permit for many years I am due to renew this year for the third time and I have not had any problems yet.

 

[Booga]

You have my condolences for the state of the government in Tennessee.
May I suggest keeping your contacts with them limited to writing? This sometimes helps keep things working smoothly because there is documentation on both sides. It's a method constantly endorsed by the consumer advocates when dealing with businesses. No guarantee that it will translate to the government, but it probably wouldn't hurt.

Here in WA I got my CPL in less than 60 days when I filed for it. I still don't understand the delays in the first place, but... I hope you get the government to step up to the plate and get your constitutional right restored to you with their piece of paper.

 

[Fallguy]

When/If you call again ask to speak to Ms. Lisa Knight. She is the head of the office. In the past she has acknowledged having temp workers and others that either don't really know what they are doing and/or give out misinformation. But everyone that I have heard of that was able to speak with her got everything taken care off.

 

[gdcleanfun]

I realize you stated that you were approved in December, but meanwhile could/did you oc? Isn't Tennessee an oc state? I have relatives near Nashville but I don't believe they even own any firearms.

 

[Fallguy]

You can not OC in TN without a permit.

 

[gdcleanfun]

You can not OC in TN without a permit.

Sux! Well then, I guess I stand corrected. Good thing I didn't open carry the last time I was there. :biggrin:

 

[r6602-mogas]

I spoke to Ms. Knight, she offered no apology and when I asked about the post dated letter she said that was standard procedure of her office. Both she and other people that I have spoken to have repeatedly suggested that I will have to wait until 30 days after the letter and reapply even though they were at fault. This is the same inefficiency that I have to face yearly when I go get my apportioned tags. One year I spent 4 full days sitting in the office with dozens of other people. Some were having to pay hotel bills and come back daily which was costing them even more.

 

[Fallguy]

I would contact my State Senator and/or Representative before I paid any more money!

 

[Rocketgeezer]

Sounds about par for the course when dealing with the department of safety, my wife and I were lucky I geuss 7 and1/2 weeks, a dude at work applyed in the end of August, just got it yesterday, another guy out front has ben waiting since July, he did have a small legal problem but it was supposedly resolved in october, he's still waiting

 

[r6602-mogas]

I have attached a quote from the Tennessee Code Annotated that uses the word "shall", one of the most used words in the writing of legislation. I think that if the subject of the "shall" is not carried out as state somebody needs to get a pink slip as they would in the private sector. ------------------


TCA 39-17-1351
(l) The department shall issue a permit to an applicant not prohibited from obtaining a permit under this section no later than ninety (90) days after the date the department receives the application. A permit issued prior to the department's receipt of the Tennessee and federal bureaus of investigation's criminal history record checks based upon the applicant's fingerprints shall be subject to immediate revocation if either record check reveals that the applicant is not eligible for a permit pursuant to the provisions of this section

 

[Krazyzigzagger]

Send an email to the Governor and Cc Lisa Knight.

 

[r6602-mogas]

My permit showed up on the 90th day, 2 days from post mark date and 2 months past issue date. So they kept up the tradition of ripping me off for the time it was laying on someones desk while they were drinking coffee.

 

[yogi01]

I sent my renewal in in February and got a letter in March stating this letter will act as your permit until it arrives. Now we are in April and I still Have not received my renewal permit yet. This is the first time it has taken this long for me. Usually I get is back in a few weeks, they may be dragging their feet to see if Obama is going to outlaw guns for us.

 

[Charger]

No problems here. Received mine in a bout 5 weeks.

 

[Blackhawk 93]

I know how frustrating it can be to want something and have to wait for it. Especially to have to wait for it for what seems an unreasonably long time, and also for an unreasonably stupid reason. Fortunately, my dealings with Lisa Knight were nothing but pleasant, and even with the problems that surfaced with my process, I received my permit in 31 days from printing to mailbox. I DO KNOW that in November the TDOS switched over to a new computer system which has sped up approvals for people with NO criminal history. Unfortunately even if your history is nothing but a bad check it will kick you out as a non approved and the personnel have to physically go through your records and that takes longer. Not saying this was what happened in your case, just general information for all. Hopefully the new system will speed up approvals for all. As for the many who have been approved that I am aware of since the computer change their times from printing to issue date have been drastically shorter. There will always be exceptions. But for the most part things HAVE gotten better.

 

[TnGW1500se]

took 3 1/2 weeks to get mine

 

[yogi01]

Well mine finally arrived it was right at the 90 day mark. I have never had to wait this long before not even on my original permit request. This was my third renewal of my permit, not sure what the hold up was nothing has changed in my background to warrant an extra look at my renewal.

 

[Fallguy]

Well mine finally arrived it was right at the 90 day mark. I have never had to wait this long before not even on my original permit request. This was my third renewal of my permit, not sure what the hold up was nothing has changed in my background to warrant an extra look at my renewal.

Well there is not a 90 day limit on renewals, only new permits. So processing new permits usually gets priority over renewals.

...and besides you can stil carry with your expired permit as long as you have the reciept that shows you applied for renewal before the expiration date.

 

[ecocks]

Hmmm, early in 2009 (January) I applied and received my permit after about 8 weeks or so. No problems.