Need Advice Help

[ITCH]

So i thought i would clean the pistols i took to the range today one of them is a brand new KAHR CW40. I was cleaning the pistol and noticed the top slide apparently has been hitting the slide stop during firing. I was like damn this is a new gun and the first time i have ever fired it now there are chunks out of the top slide. I am so pissed. Will they replace the top slide or what?. I have got to send this back it is new and first time ever fired. Talk about angry. If they cant do better then this then i will not buy another gun from them. I bought the gun on 1/2/2013 and it was tested and fired on 1/19/2013 not good at all . Link Removed Link Removed

 

[ToddR]

I'm not familiar with the gun, but is it possible you were riding the slide stop with your support hand thumb?
My guess is you would have felt that though.

 

[tas237]

The bad news is that you'll be without the pistol for awhile. The good news is that Kahr has excellent customer service. They will make it right.

 

[Caribou]

The last thing they want is you bad mouthing their product on the internet or radio talk shows. They'll be happy to fix your problem, just give them a chance.

 

[ITCH]

Best i could do on the pics. It is not just on the bottom it is also on the outside of slide. I am not a gunsmith but it looks like the slide pin is riding the slide i could be wrong but not sure what to do to fix it. Hand never touched the slide pin during firing.

 

[MartyH]

Never had a problem with my CW40. I would ask around the Kahr forum and then call them next week.
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[eagleks]

The bad news is that you'll be without the pistol for awhile. The good news is that Kahr has excellent customer service. They will make it right.

I don't have the same opinion of Kahr customer service. It's due to their service that I will never buy a Kahr again..... ever.