2beararms
New member
A little over two months ago I was at the range and noticed that the assembly pin in my Version 1 Kel-Tec P-3AT was jumping out 1/4 inch with each shot and had to be pushed back in and the area around it was deformed, bowing outward from the frame.
I sent the gun back to Kel-Tec and it was received on February 2. I knew that things have been a bit backed up in service with cutbacks and such due to the economy so I was prepared to wait awhile. I checked about a month ago and they said it was 4-6 weeks at them moment and I was only less than four in. So I put on my patience shorts.
Yesterday I looked up the phone number and was going to call to check on the pistol but got busy. Today the UPS man showed up at the door with a package.
When I opened it I was surprised to find a brand new Version 2 P-3AT that had been manufactured with the orginal serial number just for me to replace the Version 1. Kel-Tec had determined that replacement was the best option and the version 1 was no longer available.
From my research, I think many would have simply replaced the retainer spring and heated and pressed the polymer back into place, but Kel-Tec went the extra step and replaced the entire gun.
To me that's good service!
I sent the gun back to Kel-Tec and it was received on February 2. I knew that things have been a bit backed up in service with cutbacks and such due to the economy so I was prepared to wait awhile. I checked about a month ago and they said it was 4-6 weeks at them moment and I was only less than four in. So I put on my patience shorts.
Yesterday I looked up the phone number and was going to call to check on the pistol but got busy. Today the UPS man showed up at the door with a package.
When I opened it I was surprised to find a brand new Version 2 P-3AT that had been manufactured with the orginal serial number just for me to replace the Version 1. Kel-Tec had determined that replacement was the best option and the version 1 was no longer available.
From my research, I think many would have simply replaced the retainer spring and heated and pressed the polymer back into place, but Kel-Tec went the extra step and replaced the entire gun.
To me that's good service!