Any advice

[ken grant]

I sent a carbine back to a Mfg. for repairs a couple of weeks ago.
Thursday I got an E-mail from Fed-X with a tracking number and a delivery date for Friday before end of the day.
At 7PM on Friday I checked the tracking because I had not received it.
Fed-X showed It had been delivered and signed for at 3:51PM on Friday. I did not get it or sign for it.
I called Fed-X customer service at that time and reported it. They where no help except to make a report. They did give me a number of a local office to call Saturday morning.
Called several times before I got someone and again no help. Lady said she would pass it on and someone would contact me shortly.

No one has contacted me so far. It is now 7PM Saturday night.
Since the carbine is on record as belonging to me and is not under my control and Fed-X doesn't know where it is maybe I should report the problem to my local LEO and also ATF.

Any suggestions welcome

 

[Oldgrunt]

Record all the events associated with this incident, names, dates, and any thing else you can. You can bet if that weapon has been stolen and used in a crime, someone will surely be knocking on your door once it is recovered. Cover Your Anatomy!

 

[bofh]

If you don't hear anything back from FedEx on Monday, file a police report. It is not your responsibility to investigate a crime, just to report it.

 

[corneileous]

Tomorrow you should try to contact the FedEx office near you that was responsible for delivering your package. I've been in this predicament before and calling the 1-800 number isn't much help. If you don't know which town your package was sent to where it was transferred from the truck to the delivery van, you can go back to the tracking page of FedEx's website and look under the shipment log. Call them up and and tell them they miss-delivered your package so they can find out which driver had it on their route and where they left it.

This time of year, both FedEx and UPS hire a lot of temp drivers from outside companies to handle the demand and sometimes they drop packages at the wrong house.



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[ken grant]

Fed-X has no customer service that even cares they lost a firearm.

No one will return my calls . All they will say is "we are sorry about your package"



I reported to the shipper , local LE and will do the same to the BATFE today.



I will never purchase any thing , any where from someone who uses Fed-X for shipping. I have never had problems with UPS and have used them many times.



In the past , I have had 5-6 shipments coming via Fed-X and had problems with 3 of them.



NO MORE FED-X FOR ME !!

 

[corneileous]

Did you call up the local fedex that delivered your package so they can at least figure out where their driver left it?? Go check at the post office too. Sometimes people will leave miss-delivered packages there.......well, at least the honest people do, anyways.


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[ken grant]

Did you call up the local fedex that delivered your package so they can at least figure out where their driver left it?? Go check at the post office too. Sometimes people will leave miss-delivered packages there.......well, at least the honest people do, anyways.


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Yes , several times but no info so far.

 

[corneileous]

Yes , several times but no info so far.

Wow. Out of all the times I've had to deal with packages delivered to the wrong address where I live, I've never had a problem dealing with the delivering facility, not someone from the national 800 number.


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[ken grant]

did get a call from Fed-X this afternoon.
When the delivery was closed out as delivered , the truck was nowhere close to my home , in fact it was miles away.
No word on who signed my name and driver has not been contacted at the time of the call.
They said they would call me back first thing in the morning.

 

[Rhino]

If you don't hear anything back from FedEx on Monday, file a police report. It is not your responsibility to investigate a crime, just to report it.

What crime? So far all he has is a missing package. The police don't investigate missing packages, so Ken is the only person that's going to investigate.

I will never purchase any thing , any where from someone who uses Fed-X for shipping. I have never had problems with UPS and have used them many times.

You won't be purchasing much if you seriously attempt to impose that restriction. UPS doesn't ship firearms from ordinary folks except between "a licensed importer, licensed manufacturer, licensed dealer, or licensed collector; and (ii) from a licensed importer, licensed manufacturer, licensed dealer, or licensed collector to an individual." That's why practically everyone uses FedEX. Even the folks with licenses tend to shy away from UPS due to the verification requirements. And if you intend to 'punish' every carrier that loses packages now and then, you won't be using UPS either. Many frequent shippers also say FedEx has a lower loss/damage rate than UPS, but there are no true figures available to back that up. If the carriers do track those rates, and I'm certain they do, they apparently don't make them available to the public. Nobody likes to advertise their own shortcomings.

 

[ken grant]

What crime? So far all he has is a missing package. The police don't investigate missing packages, so Ken is the only person that's going to investigate.

You won't be purchasing much if you seriously attempt to impose that restriction. UPS doesn't ship firearms from ordinary folks except between "a licensed importer, licensed manufacturer, licensed dealer, or licensed collector; and (ii) from a licensed importer, licensed manufacturer, licensed dealer, or licensed collector to an individual." That's why practically everyone uses FedEX. Even the folks with licenses tend to shy away from UPS due to the verification requirements. And if you intend to 'punish' every carrier that loses packages now and then, you won't be using UPS either. Many frequent shippers also say FedEx has a lower loss/damage rate than UPS, but there are no true figures available to back that up. If the carriers do track those rates, and I'm certain they do, they apparently don't make them available to the public. Nobody likes to advertise their own shortcomings.

The crime is someone forged my name to receive a package that was not meant for them

When a firearm is lost (stolen) in shipment ,local LE does get involved as well as BATFE.

It is not the fact they lost a package . It is the fact you can get very little info from Fed-X about it. Even the shipper admits this.
Fed-X C.S. shows no more concern about this being a firearm as they would if it was just a book missing.

 

[bofh]

What crime? So far all he has is a missing package. The police don't investigate missing packages, so Ken is the only person that's going to investigate.

Someone signed for the package, i.e., certified that he/she is the legal recipient of it. Since the person was not the legal recipient of the package, this person committed theft. Since the package contained a firearm, this person committed felony theft. The driver may have committed a crime as well, depending on the circumstances.

 

[XD40scinNC]

Since the truck was miles from the delivery address when the package showed delivered, then the driver was most likely part of the crime. Shape, weight, shipping address it would be no mystery what was in the box. Call a buddy to 'meet me at ....." we get a free rifle. The driver should clearly be investigated.

 

[ken grant]

Got a call from Fed-X a few minutes ago. They told me where the delivery was made and the address is in a not so good location.
The driver is supposed to try to get it back but I hold out no hope on that. If the person who received and signed for it was honest they would have corrected the mistake ( if it really was a mistake)

 

[BigSlick]

I get ammo shipments and packages delivered at my house all the time. Normally no one signs for them. I travel almost every week for business so I let my wife know when to look for a delivery. If you look up the tracking number on the shippers website most of the time when it is delivered it says signed for by _____ even though nobody signed for it. The driver usually puts the my name in as if I signed for it. I have also noticed that sometimes my package will arrive but the website still shows out for delivery. Sometimes its 5 minutes and sometimes a few hours.

I asked one of the Fedex drivers about this and he said depending on how busy they are the computer in the truck may be slow to transmit the deliveries back to home office.
I have only received firearms to my house on two occasions and they were both from UPS. This was several years ago and I cannot remember if I signed for them or not but I do recall in the last year or two that a guy ordered online a TV for a Christmas present and received an AR-15 by mistake. The carrier delivered it to the wrong address so mistakes can happen. I know you are wanting your gun but give it a few more days to see if it will work itself out.

 

[XD40scinNC]

Got a call from Fed-X a few minutes ago. They told me where the delivery was made and the address is in a not so good location.
The driver is supposed to try to get it back but I hold out no hope on that. If the person who received and signed for it was honest they would have corrected the mistake ( if it really was a mistake)

Was it delivered to an address with a similar name, such as "Maple Street vs. Maple Lane"?

Typically I see the same drivers for FedEx and UPS in my hood, and they probably know the area very well, and aren't going to deliver to the wrong part of town.

 

[ken grant]

Was it delivered to an address with a similar name, such as "Maple Street vs. Maple Lane"?

Typically I see the same drivers for FedEx and UPS in my hood, and they probably know the area very well, and aren't going to deliver to the wrong part of town.

Nope ! I live on Elm St. and the delivery was made on Elles Way
My house is number 9* and the other is 5** and they are about 5-6 miles apart as the crow flies. Farther by road.

Plus the fact someone signed my name at that point seems a little crooked to me.

 

[Reba]

Nope ! I live on Elm St. and the delivery was made on Elles Way
My house is number 9* and the other is 5** and they are about 5-6 miles apart as the crow flies. Farther by road.

Plus the fact someone signed my name at that point seems a little crooked to me.

Yes. Unless the wrongful recipient actually has the same name as you have (highly unlikely), then that person knew he was forging a signature.

 

[Reba]

Got a call from Fed-X a few minutes ago. They told me where the delivery was made and the address is in a not so good location.
The driver is supposed to try to get it back but I hold out no hope on that. If the person who received and signed for it was honest they would have corrected the mistake ( if it really was a mistake)

What? If the driver is really going to do that, I hope he has a deputy with him.

Let me see . . . driver (alone) goes to confront thief possessing at least one gun in bad part of town, accuse him of theft, and demand return of said gun. Uh, huh.

 

[Reba]

Was it delivered to an address with a similar name, such as "Maple Street vs. Maple Lane"?

Typically I see the same drivers for FedEx and UPS in my hood, and they probably know the area very well, and aren't going to deliver to the wrong part of town.

We get a lot of deliveries too, and we also see the same drivers on their routes.