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Couple Holds Suspect At Gunpoint; Can't Reach 911
Reporting
Carol Cavazos
SPRINGTOWN, Texas (CBS 11 News) ―
Lavern Hockett was in bed at 1:30 a.m. when a man kicked in her door.
"It was a wonder I didn't have a stroke or a heart attack," she said.
She called 911. "When 911 didn't answer, I was so scared I couldn't think," she said.
Next, she called her daughter, Debra Turpin. She and her husband arrived with their guns drawn five minutes later.
"I said, 'You take another step, and I'm going to blow a hole right through you," said David Turpin, Debra's husband.
The man they captured was 27-year-old William Haggard.
"I got my cell phone. I called 911. I got no answer," said Debra.
Two minutes later, 911 called Debra. She told them, "Someone's broken into my mother's home. If he doesn't behave I'm going to kill him… He's drunk or crazy or doped up or something."
The following is a transcript of the 911 call:
Suspect: Well shoot me then.
Operator: You're Debra who?
Debra: My name is Debra Turpin.
Suspect: I love my family, and I love them.
Operator: Does he know where he is?
The call disconnected.
Debra and her mother tried calling 911 again, and again there was no answer.
The dispatch operator called back - again.
"I've been trying to call 911 and couldn't get nobody to answer," said Hockett.
Parker County Sheriff's Deputies came out and tested the cell phone service the next day. It took 5 to 30 seconds for the call to even go through.
"What we want the public to know is even though they dial 911, it's not that we're not there, but there may be a delay - a communication glitch - getting them to hear us or us to hear them," said Capt. Mike Morgan, Parker County Sheriff.
What's even more confusing for the Turpins is that there is a cell phone service tower right outside the door.
Morgan stresses that any Parker County resident should stay on the line until they hear a voice.
William Haggard has been charged with criminal trespass.
Couple Holds Suspect At Gunpoint; Can't Reach 911
Reporting
Carol Cavazos
SPRINGTOWN, Texas (CBS 11 News) ―
Lavern Hockett was in bed at 1:30 a.m. when a man kicked in her door.
"It was a wonder I didn't have a stroke or a heart attack," she said.
She called 911. "When 911 didn't answer, I was so scared I couldn't think," she said.
Next, she called her daughter, Debra Turpin. She and her husband arrived with their guns drawn five minutes later.
"I said, 'You take another step, and I'm going to blow a hole right through you," said David Turpin, Debra's husband.
The man they captured was 27-year-old William Haggard.
"I got my cell phone. I called 911. I got no answer," said Debra.
Two minutes later, 911 called Debra. She told them, "Someone's broken into my mother's home. If he doesn't behave I'm going to kill him… He's drunk or crazy or doped up or something."
The following is a transcript of the 911 call:
Suspect: Well shoot me then.
Operator: You're Debra who?
Debra: My name is Debra Turpin.
Suspect: I love my family, and I love them.
Operator: Does he know where he is?
The call disconnected.
Debra and her mother tried calling 911 again, and again there was no answer.
The dispatch operator called back - again.
"I've been trying to call 911 and couldn't get nobody to answer," said Hockett.
Parker County Sheriff's Deputies came out and tested the cell phone service the next day. It took 5 to 30 seconds for the call to even go through.
"What we want the public to know is even though they dial 911, it's not that we're not there, but there may be a delay - a communication glitch - getting them to hear us or us to hear them," said Capt. Mike Morgan, Parker County Sheriff.
What's even more confusing for the Turpins is that there is a cell phone service tower right outside the door.
Morgan stresses that any Parker County resident should stay on the line until they hear a voice.
William Haggard has been charged with criminal trespass.